Integrated PMS and Hotel Channel Manager System for Hoteliers

New and advanced technology has always acquired a significant place in hospitality industry. One such new technology has recently emerged in hotel industry – integration of Hotel Channel Manager and PMS. It ensures robust and seamless hotel operations.

Hospitality industry today has got state-of-the-art technology platforms that increase efficiency, prevent errors, automate operations, save time and reduce costs. Hoteliers have Property Management System but, does it help in achieving these benefits? If the answer is negative, then it is likely that the PMS lacks essential capability and characteristic, that is, on-time and seamless integration. This indicates that time has come to change one’s approach to survive in this competitive world.

When one talks of integrated offering in hotel business, Channel Manager and PMS take the top rank in the list. Why are they paramount for operations in a hotel business? Let’s find out here –

Significance of Hotel Channel Manager Software and PMS

·         Offers automated and real update of rates and inventory through numerous OTAs

With a single click from PMS, one can update rates and inventory in multiple OTAs. Again, reservation on any of the OTAs gets reflected on PMS ensuring no discrepancy on room availability across diverse channels. The integration to notifies about reservations modifications and cancellations on various sales channels. In other words, rates and inventory of hotels are reflected on all channels.

·         Reduces error and saves time

For any kind of modification, booking or cancellation, hoteliers need to log into extranet of each OTA for updating inventory and rates. Imagine the time this entire process requires! But, Channel Manager and PMS integration automates this process and updates inventory and rates in OTAs. No more of logging into individual OTA extranet! This will not only save a good deal of valuable time but also will help avoiding errors thereby, preventing any kind of loss in business.

·         Prevents double booking and overbooking

Double booking and overbooking are grave problems in hotel business. This usually happens when hotel owners accept booking without having proper knowledge about vacant rooms, booked rooms and rooms under maintenance. Well, this will no longer be an issue with the integration of Hotel Channel Manager Script and PMS.

When the inventory of a hotel gets updated in all channels it is connected to, one gets to know actual number of rooms available for sale. Hence, double booking and overbooking can be now avoided. This also reduces dissatisfaction of guests.

Further, online visibility of one’s brand also gets a boost with this integration and this is very important in this competitive business world. This integrated system helps to connect with prominent OTAs and does the remaining task for hotel businesses.